When considering outdoor lighting for your home, business, or property, choosing the right company for your project is one of the most important pieces. When deciding what company is the best fit for your needs, there are several factors to consider. Most importantly, you need a company that’s knowledgeable and professional with a good product.
At Elite Outdoor Lighting, we aim to build relationships with our clients that far exceed installing a lighting system in their yard. If your home is a reflection of you, we want to handle each project with the same attention to detail that we would hope to receive as the consumer. We achieve this goal by focusing on three key points with every customer interaction: our product, our process, and our people.
Our company’s owner, Adam Crosby, is an extremely detail oriented person-making him great at designing lighting systems. His creative eye requires him to hold himself, and his team, at a high standard-resulting in high quality lighting designs for each customer. He pours his knowledge into the staff on an extremely consistent basis with regularly scheduled leadership training and in the field training to ensure complete cohesion within the staff, our brand, and throughout Elite Outdoor Lighting as a whole.
Why Our Product?
We purchase our products from Dauer Manufacturing, a large outdoor lighting manufacturer based out of Tennessee. Our company has spent years cultivating and maintaining deep roots and relationships within the Dauer brand and the incredible service and assistance they provide to us is a driving factor in our efficiency and success for our customers.
With Dauer’s evolving technology and development, we are able to consistently offer new products with upgraded applications to meet the ever-changing needs and desires of our clients. These products allow us to better expand our design capabilities, provide individuality to each job based on the property aesthetics and customer desire, as well as, continuously transform every property at an Elite level.
Why Our Process?
Not only do we take pride in the products we install; we also value the service we provide, the warranty that’s included, at the maintenance of each system. At Elite Outdoor Lighting, your experience doesn’t end when the job is complete. We maintain contact through social media and email marketing, while ensuring the line of communication for our customers is always open via our contact page on the website or any of our franchise numbers also listed there.
Our annual maintenance contract is a purchasable service that ensures your system is functioning at its highest caliber all year long. This contract includes two scheduled maintenance checkups each year, as well as, covers the cost of any service call that may arise for your system in that year’s time. Services provided in the maintenance contract are:
- Perform visual inspection of fixture placement, design scheme, and recommend possible enhance.
- Straighten and adjust fixtures
- Remove overgrowth and debris that might be covering fixtures.
- Check for proper voltage distribution on each fixture.
- Clean lenses and fixtures to ensure longevity and correct light output.
- Ensure transformer wire connections.
- Conceal any exposed wire due to foot traffic or natural conditions.
- Check automatic timing and operational control system.
With the purchase of an annual maintenance contract, our top of the line warranty provides lifetime coverage for your fixtures and transformers and a five year warranty of your bulbs. This warranty covers areas outside of Acts of God, but includes any issues that may arise for your system post installation. Like everything in life, we know things happen and we want to be as readily available for our customer base as possible. We’ve recently added a Service Call feature on our website to make your lighting hiccups a breeze-whether your timer needs adjusting, you’re updating your landscaping and need fixtures moved around, or a new driver backed over a light, this feature notifies our team of the need and provides you with reassurance and peace of mind that we are working quickly and efficiently to get your system back to maximum capacity.
Why Our People?
The most important piece of our Elite Outdoor Lighting puzzle is of course the people you do business with, our staff. We pride ourselves on having a friendly, approachable, and knowledgable team working out front and behind the scenes making sure all of our moving parts are consistently working to the best of their ability. With several training events throughout each year, our team stays ahead of the curve to maintain the opportunity to provide all of our existing and potential clients with the latest and greatest in the outdoor lighting world.
We know you could choose to do business anywhere, and we feel extremely blessed that you choose to do business with us. Whether it’s outdoor lighting, holiday lighting, outdoor audio, bistro lighting, dock lighting, or any of our services covered under our Elite Outdoor Lighting umbrella, we are grateful for the opportunity, and looking forward to continuing to meet new clients and deepen the roots of existing relationships for many years to come.
Haven Sholar
